Danilo

About Danilo

Danilo is a Success and Growth Specialist at DropInBlog, where he works closely with customers to improve engagement, retention, and overall product adoption. His role sits at the intersection of customer success, sales, and marketing – ensuring users not only understand DropInBlog, but get real value from it.

With a background spanning frontend development, B2B sales, and business development, Danilo brings a well-rounded perspective to growth. His technical foundation helps him understand how SaaS products work, while his experience in sales and customer-facing roles enables him to communicate clearly, identify opportunities, and solve real user problems.

Experience and Background

Danilo began his career as a frontend developer, gaining hands-on experience with SaaS products from a technical standpoint. He later transitioned into sales and business development, spending several years working directly with customers in B2B environments.

Before joining DropInBlog, Danilo led sales development teams and business growth initiatives, including heading the business development team at SocialNet Group, one of the leading BPO companies in Southeast Europe. This experience shaped his ability to manage pipelines, optimize funnels, and build scalable growth processes.

Customer-First Approach

At DropInBlog, Danilo focuses on keeping users informed, supported, and engaged at every stage of their journey. He works on optimizing conversion paths, refining onboarding and communication flows, and using advanced email automation to connect with users in meaningful ways.

Driven by curiosity and continuous learning, Danilo often contributes beyond his core role – from suggesting new product features to creating visuals or reaching out to customers directly to gather feedback.